Golden Chariot

The fifth edition of Snow Valley’s report Online Retail Delivery in the UK, which is being sponsored by MetaPack for the very first time, is now available for download. We evaluated 166 UK online stores in this year’s research.

To mark the occasion, we held a launch party at The Groucho Club. At this event we presented the inaugural Golden Chariot Award to the retailer that delivered the very best fulfilment of our online order, taking speed, flexibility, and value for money into account. That retailer was ASOS – well done to them.

Sponsors

  • Microsoft
  • Hermes
  • CitySprint

Thank you to our event sponsors – Microsoft, Hermes, and CitySprint – who supported the event and the Golden Chariot award.

If you would like to receive an invitation to the 2011 Golden Chariot, please e-mail marketing@snowvalley.com

The Online Returns & Refunds Report will be available from the Snow Valley website in March.

If you have any queries about the reports or about the Golden Chariot, please e-mail marketing@snowvalley.com.

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International Delivery Report 2010

We’re delighted to announce the publication of our very first International Delivery Report, sponsored by Royal Mail. Earlier this year ASOS announced that sales from overseas had reached an impressive £53m, yet in our research we found that international customers face many hurdles when trying to buy from UK websites, including high charges, the threat of customs fees, and a lack of information.